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Our Policies



The pricing suggested on the site is an average indication on the cost of each piece. However intricate design work, stitch count on embroidery and number of colours for print can affect the cost. This is why we offer a quote basis. We aim to get back to you within 24 hours Monday-Friday with a confirmed quote in which you can choose whether or not to proceed. Please note for embroidery a minimum of 36 pieces per design is required due to the cost of set up.  Upon quote we also review your artwork to see if it meets copyright standards, please understand designs can be rejected if they breech copyright terms and conditions. 



We are commited to maintaining the highest degree of integrety in all of our dealings with potential, current and past clients. This includes normal commercial confidentiality, and the protection of all personel information recieved in the course of providing the business services concerned. We extend the same standards to all of our customers, suppliers and associates. 



We always conduct our own services honestly and honourably, and expect our clients and suplliers to do the sam. Our advice, strategic assistance and methods imparted through our training take proper account of ethical considerations. This is together with the protection and enhancement of the moral position of our clients and suppliers. 


Duty of Care 

Our actions and advice will always conform to relevant law. We believe that all businesses and organisations, including The University Shop and The Insignia Group, should avoid causing any adverse effect on the human rights of individuals in the organisations we deal with, as well as the local and wider environments and the well-being of society at large. 


Conflict of Interest 

Due to the sensitive nature of our particular consultancy services we will not provide a service to a direct competitor of a client, and we generally try and avoid dealings with competitor companies even after the cessation of services to a client. 



We aim to be as flexible as possible in the way that our services are charged. Once the query is processed you have the option of payment in different forms. Debit, Credit or Paypal. Other payment methods are negotiable upon contact. We will always try and cater to your needs. 


Moral Rights

We retain the moral rights in, and ownership of all intellectual property that we create unless agreed otherwise in advance with our clients. In return we respect the moral  and intellectual copyright vested in our client's intellectural property. 


Quality Assurance 

We maintain the quality of what we do through continuous review with our clients, covering aims, activities, outcomesand the cost effectiveness of every activity. We encourage regular review meetings and provide regular progress reports. This consultancy has been accredited under a number of quality assurance schemes. 


Professional Conduct

We conduct all of our activities professionally and with integrity. We take great care to be completely objective in our judgement and any recommendations that we give, so that issues are never influenced by anything other than the best and proper interests of our clients. 



We always strive to be fair and objective in our advice and actions, and we are never influenced in our decisions, actions or recommendations by issues of gender,  race, creed, colour, age or personal disability 



Terms and Conditions 

These terms and conditions outline the rules and regulations for the use of The University Shop's Website.

The University Shop is located at: Wolverhampton - United Kingdom

By accessing this website we assume you accept these terms and conditions. Do not continue to use The University Shop's website if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.


We employ the use of cookies. By accessing The University Shop's website, you agreed to use cookies in agreement with the The University Shop's privacy policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of The University Shop; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of The University Shop's logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.


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